If you need assistance during your visit to IMG Worlds, you can head to one of the Guest Relations counters located in IMG Boulevard or the Lost Valley. Alternatively, any of the park hosts would be delighted to direct you to the nearest Guest Relations counter.
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While visiting IMG Worlds you can take advantage of the free parking available on-site, with ample space for accommodation. However, for those who prefer the convenience of valet parking, this service is also available for an additional fee.
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You can easily access ATMs at IMG Worlds from multiple locations. There are ATMs available at the main entrance and near the lockers in IMG Boulevard. You can also find an ATM in the entrance lobby of the park.
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In case you require first aid while visiting IMG Worlds, please visit Guest Relations located in the Lost Valley – Dinosaur Adventure zone. Our friendly team will be more than happy to assist you with any medical assistance you may need.
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IMG Worlds provides restroom facilities in five different areas throughout the theme park, the Entrance Lobby, IMG Boulevard, Marvel Zone, Cartoon Network Zone and Lost Valley Zone. Each restroom block includes a family bathroom, which is equipped with baby changing facilities and designed to accommodate guests with disabilities. Additionally, the male and female restrooms each feature a dedicated disabled cubicle for visitors with mobility impairments.
Get to Know: Rules & Regulations of IMG
If you require a wheelchair during your visit to IMG Worlds, you can rent one for the day. Wheelchair rentals are available on a first-come, first-served basis and cannot be taken beyond the entry or exit turnstiles. To rent a wheelchair, you must provide a valid ID, which will be returned to you once the wheelchair is returned in the same condition it was leased in. It's important to note that any damages to the wheelchair during the rental period will be the responsibility of the guest.
IMG Worlds provides stroller rentals in both single and double sizes for the convenience of parents and caregivers.
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To ensure a hassle-free and enjoyable experience at IMG Worlds, the theme park offers storage lockers where you can store your belongings. Additionally, ride lockers are available at selected attractions, including Velociraptor, Predator and Spider-Man Doc Ock's Revenge. Please note that loose articles are not allowed on rides, so utilizing the storage lockers is highly recommended.
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Yes, there are guest relations counters located in IMG Boulevard and the Lost Valley.
Toilets can be found in five locations throughout the IMG Worlds of Adventure: Entrance Lobby, IMG Boulevard, Marvel Zone, Cartoon Network Zone and Lost Valley Zone.
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Yes, guests with disabilities can enjoy VIP fast-track access to all rides and attractions by presenting their Person of Disability (POD) ID card at the Guest Relations counter. Wheelchairs are also available for rent on a first-come, first-served basis.
Yes, strollers are available at IMG worlds of Adventure for rent in both single and double sizes.
Yes, free parking is available at IMG Worlds. Valet parking is also available for an additional fee.
No, carers are required to purchase a full-price ticket. However, guests with disabilities are entitled to a 50% discount on their tickets.
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